What is ISO 9001:2015?

The Quality Management System Standard ISO 9001 has been used by the Automobile Industry for many years. It is a natural fit for the industry in which the ‘process approach’ is an everyday activity. The standard aligns with ISO 14001:2015, Environmental Management and ISO 45001:2018 Health and Safety Management. The standard also provided the platform for the industry specific standard TS 16949:2009, now IATF 16949:2016. Issues like Planning and Risk in clause 6, Competence in Clause 7 and the many industry critical issues such as Traceability and Non-Conforming output in Clause 8 are vital for an organization’s success. Quest brings years of experience with the standard to enable you to achieve registration.

How can ISO 9001:2015 help your organization?

ISO 9001:2015 takes you into running your organization as a management system. System thinking enables you to integrate the many processes in your organization and ensure they are linked. Linkage is vital. One of the fundamental principles of system thinking is that a small event at the front end of a system can lead to major consequences at the delivery end. If that event is a missing requirement at the customer interface, the delivery result could be disastrous. An integrated Management System significantly reduces the chance of that happening. 

How can Quest Help?

Quest President Peter Merrill is an Engineer by Profession.Quest experience in ISO 9001:2015, and broader abilities in standards such as ISO 14001:2015, Environmental Management and ISO 45001, Health and Safety, make us a perfect fit for working with organizations in the Automobile Industry. Brakeparts Inc.had been developing a quality system without external support and had found progress difficult. Quest support in developing the Leadership Role and the simplification of procedures speeded up the process significantly. The unique Internal Audit approach which Quest follows secured widespread employee involvement in the quality system.Savaria design and manufacture custom vehicles for wheelchair access, and Quest identified a key issue of traceability leading to the need for bar-coding.

Quest Experience in the Automobile Industry

Peter Merrill provided the opening keynote speech on Innovation at the AIAG Conference and this is available on YouTube. Whitecourt Oil a major supplier to Linamar significantly increased their efficiencies. Bowman Tool and Die was a small to medium sized engineering business with limited resource available for system development. Quest involvement in procedure development leveraged the limited time available, to produce procedures for the company.

Our other Experience

Our broader experience of standards such as ISO 14001 enables us to address the important environmental issue of the Automobile industry. Whitecourt Oil made significant cost savings in their recycling of waste oil products through application of ISO 14001. As global leaders in Innovation Management, Quest has been deeply involved in developing ISO 56002, the guidelines on Innovation Management. We bring that innovation experience to the table with all our work in the Automobile industry.