ISO Gap Analysis Consultant  

Quality Management is not just about the Management of Quality. It is also about the Quality of Management. For your Quality Management System (QMS) to be effective Leadership Engagement is essential. At the same time, for an ISO Gap Analysis to succeed the people in your organization need to be interviewed by someone with good interviewing technique.

The Challenge with ISO Gap Analaysis

At the outset of your QMS development you need a comprehensive description of the issues to be addressed. You need a ISO Gap Analysis to be conducted by someone who understands both the Leadership role and Business Strategy, but also understands the detail of the ISO 9001:2015 standard.

Leaders need to know their role in the QMS. They are primarily concerned with long term strategy and business development and need a concise statement of the actions they need to take. People in Operations need specific detail on the strengths and weaknesses of individual processes.

Both of these sets of needs have to be addressed in the Gap Analysis report.

How can Quest Management help your business?

Quest Management will conduct a series of interviews with key people in your organization and we will identify the existing elements of the organization which ‘fit’ with the requirements of the ISO 9001:2015 standard. We will engage your Leadership during the Gap Analysis and show how ISO 9001:2015 is a strategic management system. The ISO Gap Analysis report will give Leaders the understanding for setting QMS Strategy.

We will identify in detail the operational issues to be tackled during the ISO 9001 implementation by a series of operational interviews.

The notes from the interviews will be provided to your interviewees prior to analysis of the findings. This ensures validation of the interview notes. We will then evaluate the status of the organization against the ISO 9001:2015 requirements. This analysis is where our unique knowledge, skill and experience comes into play.

Quest Management ISO Gap Analysis Reporting Experience

The President of Quest was previously CEO of a leading European brand and thoroughly understands the Leadership role. He is a member of the international committee of ISO/TC176, the Technical Committee which wrote the standard. He is highly qualified to conduct this analysis. He has interviewed people both at a senior level and at an operational level on a frequent basis and so understands their respective concerns.

The Result

The Gap Analysis report will have 20-30 pages and at the outset will have a one page Executive Summary. The body of the report shows the intent of each ISO 9001 clause and your existing activities which will meet in total or in part the requirements of ISO9001:2015.

Quest details those requirements in the standard which are not addressed or where work is required to meet the standard. describe the actions that have to be taken.

During the analysis the Leadership will learn the strategic intent of ISO 9001. After the analysis we will provide a workshop for leaders to discuss findings of the analysis and agree the path forward.